Laline wants to give you a pampering and pleasant service experience, starting from the purchase on site up to receiving your package.
Below please find shipping information:
After receiving and approving your order, the package will be sent to you within 3 or 7 business days from the date of placing the order on the website.
Orders can be shipped to most areas all over the world.
Changing shipping method after placing the order:
You can change the shipping method by contacting us within an hour from placing the order during Customer Services:
If you wish to receive a refund/credit or to exchange the product, you can send the package to the following address:
Plaza Carolina- Avenida Jesús M. Fragoso, Carolina, 00983, Puerto Rico
Returns are accepted up to 30 days after receiving the package
Refrain from using the item and make sure to return the product in its original package. Please print and add this form to the package you wish to return with the item and the original purchase receipt.
Please note: you cannot receive a credit/cash refund/cancel the transaction without a return slip/receipt.
* Canceling a transaction can only be done with the credit card you used to perform the purchase.
refund will be issued to the original charged credit card less shipment fees.
Canceling an order on the website
You can cancel an order you placed on the website if the product has not be sent to its destination yet. You can check whether it was sent and perform the cancellation accordingly by email to Customer Services: Support@Lalinepr.com
Canceling a transaction by Laline
Your order might not be processed if the product you selected will be out of stock after placing the order or if the credit card details and/or your personal details were not registered in the system. In each of the above cases, our Customer Services will contact you.
For information and inquiries about products and supply, you can contact our Customer Services by email: Support@Lalinepr.com